5 Things to Look For in a Carpet Cleaning Company

Jul 1, 2021 | Carpet Cleaning

chem-dry technician cleaning carpet

Carpeting is a great addition to your home, and scheduling regular, professional carpet cleaning appointments is essential to maintain its look and life. However, not all carpet cleaning companies provide equal quality services.

Here are 5 things to look for in a carpet cleaning company so you get a quality service at a price you can afford. 

Carpet Cleaning Method

There are multiple ways to professionally clean carpets and upholstery. Traditional steam cleaners shoot gallons of water down into the carpet and extract the dirt and grime with steam. This, unfortunately, means long drying times, creating a higher chance of mildew growth and resoiling, it’s also not great for the environment.

For a more effective cleaning method allowing for a deeper clean without using so much water, check out our Hot Carbonation Extraction process here.

Cost Of Services

A common mistake people make when selecting a carpet cleaner is automatically going with the cheapest option. This shouldn’t be your main reason to choose or not choose a carpet cleaning company. And if it sounds too good to be true, it probably is.

With many services, you often get what you pay for. Going with the cheapest option can often result in poor quality work with your carpets and upholstery. Of course, you want to make sure you are being conscious of cost, most carpet cleaners will have discounts and coupons.

You should also look for companies that offer free price estimates prior to paying for or scheduling their services.


True expertise comes from years of experience in the industry. That’s why how long a carpet cleaning company has been in business is a key factor to look for.  

Longevity in the field of carpet cleaning shows that a company delivers results customers are satisfied with—otherwise they wouldn’t have stayed in business. It also shows that they understand the best methods to use in order to provide the highest quality service.

Years of experience prove that a company isn’t just backed by lip service but by actual results.

Since 1977, Chem-Dry has been one of the nation’s premier carpet cleaners. With over 40 years of experience in the carpet cleaning industry, you can trust us to provide the best carpet cleaning service in your area.

Customer Reviews

A significant benefit of online business is the ability to read customer reviews. It’s important to note that a couple of negative reviews are normal and can actually be a good sign. It shows that the reviews are genuine.

If there are a lot of negative reviews or a company has a low-star rating, this could be a red flag.

Take advantage of this feature by doing a Google search of any company and see what customers who have used them in the past have to say.

Environmental Impact

When it comes to the method used to clean your carpet, be aware of innovation and environmental impact.

Look for carpet cleaning solutions that are non-toxic and green-certified—not packed with harsh chemicals and or detergents. Also, be aware of carpet cleaning methods that use excess water.

Choose The Best Carpet Cleaner

Choosing a carpet cleaning company you can trust for a lifetime is easy when you know what’s important to look for. With these 5 tips, you’ll be able to select the highest quality, affordable service in your area.

Call Clean Living Chem-Dry for carpet and upholstery cleaning in San Rafael, Novato, Corte Madera, Kentfield, and the surrounding areas. Get a free price estimate today!